I'm on hold with Apple's Apple Care tech support team right now. This funky music is making me want to dance. If I had an iPod, I would cha cha like a fool right now. Of course, if I had an iPod I wouldn't be talking to these tech support guys.

I wish they would just admit that it's broken and needs to be repaired or (preferably) replaced. I don'think resetting it for the 5th time will get us anywhere we haven't already been.

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